Frequently Asked Questions
What is MapleMind?
MapleMind is a Canadian curriculum-aligned AI tutoring app that provides personalized learning experiences for students across all provinces. It covers Math, Science, English, French, and Social Studies with AI-powered chat tutoring, practice questions, and exam preparation.
How does the free trial work?
You get a full 7-day free trial with access to all features. After the trial ends, you can subscribe monthly ($9.99 CAD/month) or yearly ($49.99 CAD/year). You can cancel anytime before the trial ends to avoid being charged.
Is my data safe?
Yes. We comply with Canadian privacy laws including PIPEDA, PIPA (Alberta), and Law 25 (Québec). We do not sell or share your personal information. You can read our full Privacy Policy for details.
How does the AI tutor work?
Our AI tutor uses advanced language models to provide curriculum-aligned educational support. It adapts to your province, grade, and subject to deliver relevant content. The AI is designed to guide learning, not provide direct answers.
What provinces are supported?
MapleMind supports all 10 Canadian provinces with province-specific curriculum content, including Ontario (EQAO), British Columbia (FSA), Alberta (PATs), and Québec provincial exams.
How do I delete my account?
You can delete your account from the Settings page under Account. This permanently removes your personal data. Consent records are retained for 2 years as required by law.
Is MapleMind safe for children under 13?
Yes. We are COPPA compliant. Children under 13 require verified parental consent before they can create an account. A parent or legal guardian must serve as the account holder.
Can I use MapleMind offline?
MapleMind requires an internet connection for AI tutoring, practice questions, and exam prep features. Your progress and settings are saved locally on your device.
Contact Us
Email
[email protected]
Send us a message
Quick support request
Legal